Why is my transaction still pending?

If your transaction has taken longer than one hour to become confirmed, the most likely root cause of this behavior is due to sending an insufficient miner fee. An insufficient miner fee can result in transactions taking several hours to confirm, or transactions stuck as unconfirmed forever. Other reasons may include high transaction volumes within the Bitcoin network, which may also cause longer transaction times. If the fee seems appropriate, please submit a request. with your transaction ID included so we can investigate further.

Have more questions? Submit a request

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